The Key function of operation Management are:-
- Designing of Goods and Services: Operation Management helps to design or redesign of goods and services to meet customer demands and preferences. They ensure that products are designed efficiently, which helps to meet customer satisfaction.
- Quality Management: Operation Management helps to maintain and improvement of the quality of a product and service. It also involves the quality control measures, monitoring processes, and continuously enhance product or service quality.
- Process Management: Operation Management is responsible for managing the processes involved in producing of product and services. It includes optimiz the workflow, and identifying areas for improvement to increase efficiency and reduce waste.
- Capacity Planning: Operations Management must ensure that the production capacity of the organization meets the demand for the products or services.
- Inventory Management: Efficient inventory management is essential to ensure that the right amount of raw materials, work-in-progress, and finished goods are available to meet customer demand while minimizing holding costs and stockouts.
- Supply Chain Management: Operations Management involves the activities relating to sourcing raw materials, production, distribution, and delivery of goods or services. They work to optimize the supply chain, enhance supplier relationships, and minimize costs while maintaining quality and reliability.
- Scheduling: Operations managers develop production schedules to ensure that resources such as equipment, labor, and materials are utilized effectively to meet production targets and delivery deadlines.
- Maintenance Management: Ensuring the reliability and availability of equipment and machinery is critical to smooth operations. Operations managers implement maintenance schedules, preventive maintenance programs, and troubleshooting protocols to minimize downtime and maximize productivity.
- Health and Safety Management: Operations Management is responsible for ensure a safe working environment for employees with health and safety regulations. They implement policies, training programs, and safety protocols to prevent accidents and minimize risks in the workplace.
- Continuous Improvement: Operations Managementis the process of continuous improvement of product and services by innovation, implementing best practices, and adopting new technologies to enhance productivity, quality, and customer satisfaction.